Privacy Policy
Last Updated: 2025-06-08
Introduction
Welcome to Ren ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Ren mobile application ("App").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
Important Disclaimer
Ren is designed as a wellness and personal support companion, not as a licensed therapist or medical professional. Any information or responses provided by Ren should not be considered medical or therapeutic advice. Always consult a qualified healthcare provider for medical or mental health issues or concerns. In case of an emergency or crisis, please contact emergency services or your local mental health support line immediately.
Key Privacy Points
- No Backend Server: Ren does not operate its own backend servers to store your data. Your data is primarily stored locally on your device.
- Local Storage: Most of your data, including chat history and preferences, is stored locally on your device.
- Third-Party Processing: When you use the chat feature, your messages are sent directly to OpenAI for processing and are not stored on our servers.
- Firebase Services: We use Firebase for analytics and app functionality, which processes certain data according to Google's privacy policy.
Information We Collect
Information You Provide to Us
- Onboarding Information: During the onboarding process, we collect information about your preferences, interests, and goals to personalize your experience with the App. This information is stored locally on your device and is not transmitted to our servers.
This information is not associated with you
Information Automatically Collected
- Usage Data: Information about how you use the App, including chat history, features used, time spent in the App, and interaction patterns. This data is primarily collected through Firebase Analytics.
- Device Information: Information about your mobile device, including device type, operating system version, unique device identifiers, and mobile network information.
- Log Data: Information that your device sends whenever you use the App, such as your IP address, app features used, app crashes, and other system activity.
- Firebase Analytics Data: We use Google Firebase to collect analytics data about how you interact with our App, including session duration, app features used, and performance data. This helps us improve the App and troubleshoot issues.
Third-Party Services
OpenAI Integration
We use OpenAI's API services to power our AI chat functionality. When you interact with our chat feature:
- Your chat messages are sent directly to OpenAI's servers for processing
- We do not maintain copies of these messages on our servers
- OpenAI may temporarily store your messages to process your requests and improve their services
- We have implemented measures to ensure the security of data transmitted to OpenAI
- For more information about how OpenAI handles data, please refer to OpenAI's privacy policy
Firebase Services
We use Google Firebase for the following purposes:
- Firebase Analytics: To collect usage and performance data
- Firebase Remote Config: To manage app settings and features remotely
- Firebase Crashlytics: To collect crash reports and diagnose app issues
Google's privacy policy applies to the information collected by Firebase. For more information, please refer to Google's Privacy Policy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App
- Process and manage your subscription
- Personalize your AI chat experience based on your preferences and onboarding responses
- Generate appropriate AI responses to your messages via OpenAI
- Detect, prevent, and address technical issues
- Deliver personalized ads and track ad performance (subject to user consent)
- Comply with legal obligations
Data Storage and Retention
- Local Storage: Most of your data, including chat history, preferences, and profile information, is stored locally on your device. This data remains on your device until you delete it or uninstall the app.
- No Server-Side Storage: We do not maintain a database or server-side storage of your chat messages, profile information, or preferences.
- Third-Party Processing: Your chat messages are processed by OpenAI but are not stored by us.
- Analytics Data: Usage data collected through Firebase Analytics is stored according to Google's data retention policies.
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Companies that perform services on our behalf, including OpenAI (for AI chat processing), Google Firebase (for analytics and app functionality), and RevenueCat (for subscription management).
- Legal Requirements: When we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: stovmasian.master@gmail.com
Website: https://femini.ai
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside, including to OpenAI's servers in the United States. These countries may have data protection laws that are different from the laws of your country. By using the App, you consent to the transfer of your information to these countries.
Deletion of Your Data
Since most of your data is stored locally on your device, you can delete this data by:
- Clearing the app's cache and data through your device settings
- Uninstalling the app
- Using any in-app data deletion features we provide
For data processed by third parties (OpenAI, Firebase), deletion is subject to their respective privacy policies.
